1. CrackBerry Question's Avatar
    Windows 10 Media player removes music files on Z30 10.3.3 SD card Why?

    This seems to happen after hard rebooting.

    I buy CD's and burn them onto my W10 PC. I then move them, usually copy files, to the SD card to listen on the Z30. Files keep disappearing on my Z30 SD card. Why?

    They are still on the PC. So I copy them again.
    03-12-17 07:12 AM
  2. Carl Estes's Avatar
    The drag/drop should do it. Have you verified that they are on the card, and have you been able to play the file(s) at least once? Then they disappear?

    Have you used this card before in this device or another? Did you reformat the card in your device before adding files?
    Is the memory card large enough, and have enough space for your files? Is this a "respected" brand, or some "el cheapo" card, or a "hand me down"?. Sometimes a card just "gives it up" and you need a new one.

    I have never seen this on my Z30, and I have a loaded 128gb card in it.
    03-13-17 12:44 PM

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