1. CrackBerry Question's Avatar
    Since upgrading to Windows 10 my laptop does not recognise any of my devices. Currently my BB will not allow me to email photos to myself, or send files via Bluetooth, so I have no way to transfer files to my laptop. I've ordered an SD card adapter, but is there any way to actually solve the problem?
    12-05-16 12:32 PM
  2. thurask's Avatar
    Have you tried reinstalling the BlackBerry software?

    https://swdownloads.blackberry.com/D...5C7D7B210455DE
    12-05-16 01:11 PM
  3. Dunt Dunt Dunt's Avatar
    If you use iTunes https://supportforums.blackberry.com...2/td-p/3195742

    If you don't.....
    - don't use USB3 ports
    - Remove all BlackBerry related software (Blend, LINK, Drivers - older desktop software if you have it)
    - Reboot
    - Disable all malware and virus scanning.
    - Redownload and install latest bundled version of Blend (BLEND, LINK, DRIVERS)
    - reboot and try again...
    12-05-16 01:17 PM
  4. Lostboy5151's Avatar
    If you use iTunes https://supportforums.blackberry.com...2/td-p/3195742

    If you don't.....
    - don't use USB3 ports
    - Remove all BlackBerry related software (Blend, LINK, Drivers - older desktop software if you have it)
    - Reboot
    - Disable all malware and virus scanning.
    - Redownload and install latest bundled version of Blend (BLEND, LINK, DRIVERS)
    - reboot and try again...
    You left out the last and final instruction about throwing it out a window!
    Also, just for kicks.... to open the program, RIGHT click and "Run as Administrator" (Open program and THEN plug your device in)
    Then follow DDD's instructions on How To throw your device out a window while doing the Hokey-Pokey!!
    Oh, I was just informed that you have to throw your computer out the window with your mobile device.

    (it's always the little things, ya know?)
    12-07-16 12:44 PM

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