1. CrackBerry Question's Avatar
    I was unable to correctly enter my "device password" on my Q10 after 10 tries so I was forced to wipe the phone. After doing so, the screen reset itself and is now stuck on what looks like a SIM card icon in the center with a small "loading" ring underneath it. Taking the battery out did nothing and plugging the phone in gives no change either. What do I do?
    12-20-14 12:45 PM
  2. BigBadWulf's Avatar
    Security wipe seems to get it stuck at 100% often. Download and install a new OS via an autoloader.

    12-20-14 01:19 PM

Similar Threads

  1. My Q10 doesn't connect to 3g network
    By Michael Nzegwu in forum BlackBerry Q10
    Replies: 1
    Last Post: 02-09-15, 04:56 PM
  2. Why is my battery life draining so fast on my Passport?
    By CrackBerry Question in forum Ask a Question
    Replies: 5
    Last Post: 12-22-14, 11:55 PM
  3. Replies: 1
    Last Post: 12-22-14, 02:37 PM
  4. Security wipe on Z10
    By andy957 in forum BlackBerry Z10
    Replies: 5
    Last Post: 12-20-14, 01:47 PM
  5. Replies: 1
    Last Post: 12-20-14, 12:30 PM