02-21-15 02:07 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    tried to download new os, said update failed kept trying to download. Connected phone to bblink, now it shut off wont start up hold power button led flashes twice phone wont boot up, tried to do factory reset, wont let me do that says error not connected.
    02-21-15 12:51 PM
  2. cookie20's Avatar
    cookie20
    Did you accidentally load the wrong OS for your device?
    02-21-15 01:04 PM
  3. Seabreeze1973's Avatar
    Seabreeze1973
    update was on phone under updates new OS 10.3.1
    02-21-15 01:17 PM
  4. cookie20's Avatar
    cookie20
    What device have you?
    02-21-15 01:18 PM
  5. Seabreeze1973's Avatar
    Seabreeze1973
    z10
    02-21-15 01:22 PM
  7. cookie20's Avatar
    cookie20
    remove the battery for a couple of minutes then try do a factory restore via link
    02-21-15 01:38 PM
  8. Seabreeze1973's Avatar
    Seabreeze1973
    it wont allow me to restore through link, error message comes up saying device is not connected when it is connected.
    02-21-15 02:07 PM
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