1. CrackBerry Question's Avatar
    I had it on charge overnight woke up and it had tried to reboot it self. Now it is stuck on the logo screen. I have tried holding the power switch for 10 sec, to try to get it to reboot. It goes through the motion , but just won't go passed the logo screen
    02-21-15 03:40 PM
  2. anischab's Avatar
    Swipe up on the logo screen... comes picture password... then you might look if you still have network connection... it began this way... for me.

    You can longpress the upper button and shutdown/restart... but the device is responsive to gestures if the booting reached 100% so just swipe up as said above.

    Workhorse: BlackBerry|Q10, SQN100-3, OS; Power Workhorse: BlackBerry|Passport, SQW100-1, OS; Germany.
    02-21-15 03:47 PM

Similar Threads

  1. Which purchasing option you chose for your AT&T Passport
    By crimsonking in forum General Carrier Discussion
    Replies: 10
    Last Post: 07-10-15, 12:31 AM
  2. Replies: 7
    Last Post: 04-11-15, 02:48 PM
  3. Blackberry Passport AT&T Sold out!!!!!
    By luigieagle in forum BlackBerry Passport
    Replies: 112
    Last Post: 02-23-15, 01:41 PM
  4. BlackBerry passport
    By olga421 in forum BlackBerry Passport
    Replies: 3
    Last Post: 02-21-15, 03:44 PM
  5. Replies: 1
    Last Post: 02-21-15, 03:27 PM