02-21-15 03:47 PM
tools Reply
  1. CrackBerry Question's Avatar
    CrackBerry Question
    I had it on charge overnight woke up and it had tried to reboot it self. Now it is stuck on the logo screen. I have tried holding the power switch for 10 sec, to try to get it to reboot. It goes through the motion , but just won't go passed the logo screen
    02-21-15 03:40 PM
  2. anischab's Avatar
    anischab
    Swipe up on the logo screen... comes picture password... then you might look if you still have network connection... it began this way... for me.

    You can longpress the upper button and shutdown/restart... but the device is responsive to gestures if the booting reached 100% so just swipe up as said above.

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.
    02-21-15 03:47 PM
« How do I free up 1.3 GB of space so I can download the new software for the OS? | Why don't my ringtones play for more than 5 seconds? »

Similar Threads

  1. Which purchasing option you chose for your AT&T Passport
    By crimsonking in forum General Carrier Discussion
    Replies: 10
    Last Post: 07-10-15, 12:31 AM
  2. I did the OS 10.3.1 update and have lost all pictures taken with the camera, how can I get them back?
    By CrackBerry Question in forum Ask a Question
    Replies: 7
    Last Post: 04-11-15, 02:48 PM
  3. Blackberry Passport AT&T Sold out!!!!!
    By luigieagle in forum BlackBerry Passport
    Replies: 112
    Last Post: 02-23-15, 01:41 PM
  4. BlackBerry passport
    By olga421 in forum BlackBerry Passport
    Replies: 3
    Last Post: 02-21-15, 03:44 PM
  5. How do I free up 1.3 GB of space so I can download the new software for the OS?
    By lew54 in forum Ask a Question
    Replies: 1
    Last Post: 02-21-15, 03:27 PM
LINK TO POST COPIED TO CLIPBOARD