1. CrackBerry Question's Avatar
    Phone signal here is very patchy but wifi good. I rely on my 9790 to send and receive emails via wifi when there is no phone signal. It used to do this, bit now it does not. Can I change a setting to reinstate this?
    12-03-14 04:59 AM
  2. wxmancanada's Avatar
    Have you recently upgraded your router or home internet connection?

    Sometimes routers can block ports and other features needed for the BlackBerry to connect to the outside world.

    When you connect to WiFi, are you able to access the Internet at all? How about things on the internal network like the router access page (usually, etc)?
    12-04-14 11:25 AM
  3. OldVic's Avatar
    Than you for responding. No changes have been made to the routers either at my home or office. The browser on the 9790 works fine accessing the internet via either of the routers when there is no phone signal which suggests to me that it may be a changed setting in the 9790. Your ideas are most welcome.
    12-04-14 12:50 PM

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