1. CrackBerry Question's Avatar
    wifi is not switch on by touching icon and also from setting. i restart my device so many time and one time wipe the data. also i try by pull out the bettry but i can not turn on wifi. please give the solution. os : and device:STL100-1
    12-17-14 05:36 AM
  2. diegonei's Avatar
    DO NOT pull the battery on a BB10 device unless told to.

    Looks like you got a real issue. Backup the device using BB Link, then performa a security wipe (could take hours to finish).

    See if it behaves normally after that. If it doesn't, you have a fried WiFi component.
    02-09-15 11:42 AM

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