1. CrackBerry Question's Avatar
    Switching devices from a q10 to a replacement q10. The backup keeps failing. It says backup did not complete verify device is turned on. I cannot do a custom backup it says no data on device. Help!!
    11-08-14 10:54 AM
  2. hamsterwheel's Avatar
    So you have a current backup from your old q10? If device switch is not working, then you can load your back up right to your new q10, and you will have the same data.
    11-09-14 02:49 PM

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