Hi my phone is 3 months old,did software update. After completion i put the phone on the charger and blackberry logo came up and the green flash started.
I left phone for an hour as i pick it up its super hot and not responding. Ive left it to cool but still nothing not charging,not flashing just dead.
I left it to cool, it was unresponsive, i put it in wall charger/usb port on laptop still unresponsive(link cant even pick up the device)
I've tried the volume reset option still no sign of life what so ever, I've plugged and unplugged multiple times even used multiple chargers still no led light or sign of life
It just stays off, PLEASE HELP