1. glowing81's Avatar
    I have noticed on my Z30 that when I listen to a voice message & erased the message it is still highlighted in the HUB. I have shut down and restate the device however - it is showing a highlighted message....I have checked my voice mail and there are no message Any solution?????
    Last edited by glowing81; 01-16-15 at 07:24 AM.
    01-16-15 07:14 AM
  2. tinochiko's Avatar
    I have noticed on my Z30 that when I listen to a voice message & erased the message it is still highlighted in the HUB. I have shut down and restate the device however - it is showing a highlighted message.....Any solution?????
    Did you call again to ensure message is deleted?

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    01-16-15 07:15 AM
  3. glowing81's Avatar
    yes I did call---no messages on the VM
    01-16-15 07:25 AM
  4. tinochiko's Avatar
    What about highlighting it, do you see the option to 'mark as read'?

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    01-16-15 07:46 AM
  5. glowing81's Avatar
    I do not have the option to mark as read
    01-16-15 08:12 AM
  6. tinochiko's Avatar
    Hmm that's strange, unless someone else knows an easier solution the only other thing I can think of for you to try is backup, wipe and restore

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    01-16-15 08:32 AM
  7. glowing81's Avatar
    yep, It's odd -- I was trying to avoid the security wipe such a long process. I might just decide to live with it until
    the official BB 10.3.1
    01-16-15 08:48 AM

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