1. CrackBerry Question's Avatar
    Hi to everyone and peace be on u . My english is so weak but I will try to tell u my priblem . I have q10 and the problem is bberror after removing battery during wipe . Now I wanna connect my bbq10 to pc but my mob not connecting to pc and I m using samsung cable before error I was trying to connect for softwear but showing bettery charging and now after bberror 10_0015 stil charging when I connect to pc if this is hardwear esho then I will lost to solve this esu and if this is possible to solve then plz rep me what todo and hmmmmm last night computer show for a seccond then bb connect but after that nothing my english soooooooooio weak plz.ans.me in simple way
    09-09-16 05:21 PM
  2. BB-JAM215's Avatar
    You may be able to use an auto loader to restore your device with a fresh factory OS installation:
    https://supportforums.blackberry.com...r/td-p/2466747

    Ignore the instruction for doing a backup using BlackBerry Link since it is too late for that.

    The files for the Q10 are here: DepositFiles

    Here are some step by step instructions:
    http://www.blackberryos.com/blackber...martphone.html

    Note that you will need to enter your Q10 password if you have set one, and your BlackBerry ID in order to complete the installation.
    Last edited by BB-JAM215; 09-09-16 at 09:57 PM.
    09-09-16 09:47 PM
  3. fayaz khan ilyas's Avatar
    But I cant connect my phone to pc when I connect it just charging the pc no recognising
    09-10-16 05:21 AM
  4. scrannel's Avatar
    An autoloader should detect your phone regardless.
    09-11-16 11:17 AM
  5. DiegoV_G's Avatar
    Yeah the autoloader probably will detect your phone

    Posted via BlackBerry PRIV
    09-11-16 11:23 AM

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