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Why is my phone book not loading in car?

Asked: Feb 11 2019 | 9:46 am EST 465 Views 2 Answers View Best Answer

I just changed from a Q10 to a Key2 LE model BBE 100-5. My Q10 worked fine with my 2014 Ford Sync and phone booked loaded automatically. The Key2 paired fine but the phone book will not. Keep getting message on car sync that phone book is empty.


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Feb 11 2019 | 3:02 pm EST fbowman

I got it to work. Had to delete it on Ford Sync and then pair again and it picked up the phone book.

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