1. CrackBerry Question's Avatar
    Hey guys,

    i just tried to factory reset my passport, due to my battery running out pretty fast.
    I tried it via Blackberr link on my macbook. Everything worked fine (loaded latest software, extracted), but then link said operation has failed, i should try again. I tried that 10 times, but it just wont work.
    I cant use my Passport now! What can i do???

    Thank you guys!
    10-30-14 02:45 PM
  2. sk8er_tor's Avatar
    I'd suggest you uninstall BlackBerry Link, reboot your Mac, then re-install the newest version from BlackBerry's website. You should download the BlackBerry Blend software which incudes Link and the drivers. Then try again.

    If that doesn't work, then you'll need to find a PC and either try the same thing or install an Auto Loader.
    10-30-14 03:20 PM

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