1. CrackBerry Question's Avatar
    I charged full battery, turned on the unit , the red light show, the black-white blackberry logo shown and keep showing the logo but color of the backgroung is chaged continuously. the problem is why the menu screen is not appeared after the color logo keeps flying for hours. Please instruct me how to solve this problem. Thank you in advance.
    User: Wichuda Tanyongmaskul, Bangkok, Thailand. 07/06/2016
    06-07-16 12:33 AM
  2. Dunt Dunt Dunt's Avatar
    Have you done a hard reset? POWER, VOLUME UP, VOLUME DOWN for 15 seconds or till it reboots.

    If that doesn't fix it, I would reload the OS.
    WichudaT likes this.
    06-07-16 10:56 AM
  3. WichudaT's Avatar
    Thank you. Hard reset was done.
    Could you pls instruct me how to download OS?
    06-18-16 06:17 AM

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