1. VargasK's Avatar
    I have this phone since 1 year being very careful on charging the devices and athers care.The battery was working good but from 2 weeks to update has been drainig a lot.Any advice?
    04-26-17 05:21 PM
  2. mad_mdx's Avatar
    Did you check which app is using the most battery?
    04-26-17 05:23 PM
  3. VargasK's Avatar
    Where you find this? "Data usage" or on " Battery"
    On data I have amount of MB used. On battery a %
    04-26-17 06:13 PM
  4. mad_mdx's Avatar
    When you go to battery it will show you all the apps that use the battery, and how much of a percentage they have used.

    If possible, post a screenshot for us to see.

    By the way, have you tried to simply reboot the phone? Solves a lot of issues
    04-26-17 08:37 PM
  5. VargasK's Avatar
    A reboot have been done with no results.Question: how I put the screenshot here?
    04-26-17 09:17 PM
  6. erose75's Avatar
    Hold the power button and volume down button at the same time and hold until the screen captures. Then come back here and use the little paperclip at the top. Recents usually pop up for me so it should be right in front of you.
    04-26-17 09:28 PM
  7. VargasK's Avatar
    The screenshots
    Attached Thumbnails Why is my battery life draining so fast on my Priv?-screenshot_20170426-221931.jpg   Why is my battery life draining so fast on my Priv?-screenshot_20170426-221952.jpg  
    04-26-17 09:47 PM
  8. erose75's Avatar
    Have you tried reducing your screen brightness? Also turn on adaptive brightness and turn off ambient display. See if those few things help you.

    The 2nd item at 15% looks like your cellular network maybe? If you are in an area of weak signal it might be looking for a stronger signal constantly. If you have wifi available, that may help?

    Beyond that there are few other threads discussing battery saving measures so you might want to search for those.
    04-27-17 10:09 AM
  9. VargasK's Avatar
    From the begining always i use the screen brightness at minimum and with all suggested típs for long life battery. This makes to me 24 hours available of use. The problem was that without any changes battery start draining. But with your comments yesterday i found some apps in the background. Espn,Spotify for example. Why this because these apps was not in use. Why battery consumption of inactive device? I send now what we have
    04-27-17 01:07 PM
  10. VargasK's Avatar
    The screenshots
    Attached Thumbnails Why is my battery life draining so fast on my Priv?-screenshot_20170427-134855.jpg   Why is my battery life draining so fast on my Priv?-screenshot_20170427-135054.jpg   Why is my battery life draining so fast on my Priv?-screenshot_20170427-135101.jpg  
    04-27-17 01:11 PM
  11. erose75's Avatar
    From the begining always i use the screen brightness at minimum and with all suggested típs for long life battery. This makes to me 24 hours available of use. The problem was that without any changes battery start draining. But with your comments yesterday i found some apps in the background. Espn,Spotify for example. Why this because these apps was not in use. Why battery consumption of inactive device? I send now what we have
    Check the app permissions for those. Maybe they are running in the background. If you have given permission to access location, turn that off. I turn that off for most of my apps. When I try to use those apps it will make me turn it back on, but then when I'm finished, I turn it off again. Pain in the rear, but it might help.
    04-27-17 05:00 PM
  12. Carlito27's Avatar
    Do you need Bluetooth and NFC always enabled? Going down to 4G makes a difference as well.
    04-28-17 12:46 PM

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