1. CrackBerry Question's Avatar
    Hello,
    I've just ordered a Q5 for my mom, but while setting it up, I found out that when I press the A letter, Q letter appears. The same happens with the Q letter.
    Any idea how to fix that ?
    Thank you!
    06-25-15 06:35 AM
  2. thurask's Avatar
    So pressing Q gives A and vice versa, or both give Q?

    If it's swapped, it's probably set to AZERTY. In that case, Settings > Language and Input > Input Languages > Enabled Languages > [whichever language it is] > Default Layout to QWERTY

    If not, it's probably a hardware issue.
  3. thurask's Avatar
    So pressing Q gives A and vice versa, or both give Q?

    If it's swapped, it's probably set to AZERTY. In that case, Settings > Language and Input > Input Languages > Enabled Languages > [whichever language it is] > Default Layout to QWERTY

    If not, it's probably a hardware issue.
    06-25-15 06:38 AM
  4. Bla1ze's Avatar
    Nevermind.. Thur has it covered lol. If it's not that, don't bother trying to fix it. Just send it back and get you a new one.
    06-25-15 06:38 AM

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