1. CrackBerry Question's Avatar
    Help me please as the red light comes on in a set sequence, one pulse then 3 quick pulses
    Nothing else appears to be happening
    09-28-14 12:20 PM
  2. wxmancanada's Avatar
    Hello,

    This is more than likely a software failure. Your best bet is probably to reload the phone's operating system.

    Does BlackBerry Link (desktop software) recognize your Bold? If so, attempt a backup. It might also prompt you to reload the software.

    Either way, I would try these steps: KB11320-How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software for Windows (Note, this will wipe your device).
    10-02-14 01:39 AM

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