My Z10 won't let me access files on my computer anymore. I used to be able to go to Device Manager and select my computer then choose the files I wanted. Now it shows a blank screen with no options. I've tried to go to BB link and choose remote file access and choose specific files to share, however that doesn't work either. I have all wireless connections turned on. In BB link it even shows wireless bars coming from my z10s icon on the side. Whats happened?