1. CrackBerry Question's Avatar
    I've been using the same PIN for about a year. Suddenly it doesn't work. No idea what to do - I'm travelling overseas and really need access!
    01-12-17 04:30 AM
  2. Dunt Dunt Dunt's Avatar
    1) Try rebooting you phone, other that have had that issue were able to get it to accept their PIN after a reboot (hold the power button down).

    2) Visit the myaccount.google.com page to reset it
    01-12-17 07:59 AM
  3. Angelsea21's Avatar
    Thanks so much for responding. I was able to recover access after I turned the phone off for about an hour. What a relief!
    01-12-17 11:37 AM

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