Why does the screen on my new Z30 not fade during a call when up against my face?
This is leading to numerous face dialing's. My Z10 worked fine. Within a couple of inches of my face, the screen would black out.
I ran proximity sensor tests o the Z30, and they passed.
I just activated this phone a couple of days ago, and It's been like this from the start. I placed tempered glass on it when it was new. It is positioned correctly. I couldn't find any settings for this feature.
Any suggestions for correction.
Thanks,
Rob