1. CrackBerry Question's Avatar
    it happen yesterday i was charging my phone and it was okay but after several hours i power it off.when i switch it on it refuse to respond.and when i charge it it show a battery sign with x symbol.what does that mean
    12-26-14 02:02 PM
  2. jaydee5799's Avatar
    So you tried to turn your phone on and the battery has an X on it?
    12-26-14 02:04 PM
  3. DaFoxGrey's Avatar
    The Battery & Red X icon means the battery is too low to start the device.
    If it was on charge for a few hours and still shows the icon, it could be several things:
    • Charger is bad
    • Charge port on the device is bad
    • Battery is bad

    If the device has a removable battery, pull it out and inspect it for damage. Look for discolored or corroded contacts, swelling or blistering packaging, or broken/leaking cells. If any, replace the battery.
    If the packaging or cells are damaged, HANDLE WITH CARE! Lithium batteries can spontaneously ignite if moisture or water comes in contact with the Lithium material inside of the cell.
    If all looks well on the battery, hook the charger to the device and attempt to power it on without the battery installed.
    If the device acts like it wants to power up, then the charger may be OK, look for a replacement battery.
    If the device does nothing, the charger or port may be bad, seek out a cell phone repair service or a new charger. Do the same if a non-removable battery.
    Last edited by DaFoxGrey; 12-26-14 at 02:26 PM.
    12-26-14 02:15 PM

Similar Threads

  1. Why am I unable to receive files via Bluetooth on my BB Q5?
    By madhusudhanan natarajan in forum BlackBerry Q5
    Replies: 3
    Last Post: 01-05-15, 12:57 AM
  2. Passport needs to rotate upside down
    By dale-c in forum BlackBerry Passport
    Replies: 18
    Last Post: 12-29-14, 09:24 AM
  3. My last [Concept] of 2014
    By Ziro1 in forum BlackBerry Concepts & Dream Devices
    Replies: 6
    Last Post: 12-28-14, 04:40 PM
  4. Swipe to shift?
    By dale-c in forum BlackBerry Passport
    Replies: 10
    Last Post: 12-27-14, 10:24 AM
  5. how about swap passport to classic? any thoughts?
    By mmllc2000 in forum BlackBerry Classic
    Replies: 8
    Last Post: 12-27-14, 09:49 AM