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  1. anon(10550688)'s Avatar
    Did an update and boom No Finger Print scanner - i now have to key in a password every time. There is no Safe Zone setting to turn off this feature. What happened? i saw 2 posts - one said let battery die - then recharge (nope) or hold off for 32 seconds. (nope)
    anyone kn ow how to fix this?
    11-13-18 07:25 PM
  2. chern's Avatar
    same here.

    updated to ABI087.

    and when opening password keeper it says hardware not detected.

    no more blinking light on space bar.
    11-14-18 09:55 PM
  3. Abhijith Nambisan's Avatar
    I had same issue for a month did everything factory reset 32+ seconds reboot but it didn't worked just remove the smart lock feature and wait for a while then you'll be able to use it...
    12-06-18 06:40 AM
  4. twominutes22's Avatar
    Did an update and boom No Finger Print scanner - i now have to key in a password every time. There is no Safe Zone setting to turn off this feature. What happened? i saw 2 posts - one said let battery die - then recharge (nope) or hold off for 32 seconds. (nope)
    anyone kn ow how to fix this?
    Hi,

    Did your problem got solved? because my phone is having the same issue now. i'm using KEYone Limited Edition, the fingerprint scanner (space bar) isn't recognizing anything and the Fingerprint Options in the Settings are completely Disappeared. Please help me if you know how to solve this issue.

    Thank you in Advance,

    Best,
    Shiva,
    04-13-19 01:50 AM
  5. VictorRight's Avatar
    I replaced the fingerprints in my k1 and then it works. after a few hours the sensor does not work while the lights are flashing. This must be a software issue.

    I never dropped my K1 and it is in mint condition.
    Last edited by VictorRight; 05-17-19 at 08:01 PM.
    05-15-19 03:02 AM

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