I downloaded the newest BB OS 10 (on feb 21st 2015) for my Z10 but the installation stops at 98%. I've left it on for 7 hours and it did not move. I took out the battery and place it back in, the installation started again and stopped at 98%. Can anyone help me?
Update of my Z30 took three hours and "stopped" also before 100%.
Before I moved some data to the SD card and then the best thing was not to look at it while updating..
Back-up your device through Link, perform a security wipe and proceed from there. It has worked for a lot of users.