1. CrackBerry Question's Avatar
    My screen unexpectedly goes black and will remail black for DAYS. then all of a sudden it will be back to normal for a day then goes black again for DAYS. What is going on??? PLEASE HELP!!!!!
    04-03-17 06:36 PM
  2. Heavens1's Avatar

    Okay, can I suggest that you do a 32 second re-set. Hold the power button down for 32 seconds. Time it.

    This is the equivalent of a battery pull.

    Report back how you go ....
    04-03-17 07:34 PM
  3. Kspit's Avatar
    I am facing the same problem. I woke up this morning trying to charge my phone and I saw it had a black screen no back light nothing. I don't know what the problem is.
    04-04-17 11:48 AM
  4. Heavens1's Avatar
    Did you try the 32 second turn off method?
    04-04-17 01:30 PM

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