1. CrackBerry Question's Avatar
    I have a contact that all text messages are muted. Doesn't matter if I send a message first or if the contact person sends a message. It has just happened within the last week. I have tried to customize this contact notification and that didnt work either
    04-04-17 04:37 PM
  2. Heavens1's Avatar
    Mmmm ..... Not a direct answer, but what if you delete the contact, turn off phone for maybe 5 minutes, turn back on and re-create contact.

    Be aware if you delete the contact you'll likely lose all the contact history you've had with that person, so back up your phone using BlackBerry Link first.

    Also, be mindful that if you restore the contact info from the BlackBerry link contacts backup, then you may reintroduce the problem.

    Anyway, this work around may sort out the problem, or may not ..... Post back how you go .... 😀
    04-05-17 05:03 AM

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