1. ShalokShalom's Avatar
    I setup my BlackBerry ID initially on a 9900, which is lost now.
    Then I got a Z10, which is my current device.

    I initially set that up with a new account and like to switch now to that one on the 9900.
    I get until the screen where I can input the new credentials and it responds:

    This username is currently in usage. Type in another username.
    widderschynnes likes this.
    12-16-17 12:20 PM
  2. ShalokShalom's Avatar
    I mean 'respond' in the header. Can an Admin change it? Thanks in advance
    widderschynnes likes this.
    12-16-17 12:22 PM
  3. conite's Avatar
    I mean 'respond' in the header. Can an Admin change it? Thanks in advance
    You have to disable BlackBerry Protect using your current Z10 BBID, then wipe your device, then enter your 9900 credentials as you set up the device again from scratch.
    widderschynnes likes this.
    12-16-17 03:22 PM

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