1. CrackBerry Question's Avatar
    I just got the new update yesterday 10.3.2.440 (on my Q10). Before the update when I would invoke the Assistant, a voice would come back with 'what do you want to do?' - as well with other voice verification queues that were VERY handy when you can't or don't want to look at your phone to get a command processed.
    Now - with the update, the Assistant is completely 'mute'. I can see the text that parrots what it would be asking by way of verbal verification queues, but I cannot hear the voice.
    What is up with that?
    I have checked my settings but can't figure it out. Can anyone help me please?
    Thanks!
    06-20-15 07:43 PM
  2. namichael's Avatar
    Mine did the same thing and I checked the settings over and over again. Turns out that the volume was just turned down.

    Posted via CB10
    06-20-15 08:18 PM
  3. KenV54's Avatar
    Mine no longer asks "What would you like to do?" and the volume is at maximum. Sometimes it will respond to a question with an audible statement. It's been that way for me on various 10.3.2 versions and on two different Passports. I'm currently on 2204/841--not sure what my signature says now.
    06-20-15 08:52 PM
  4. John Vieira's Avatar
    Wipe your phone, don't restore. Her voice will come back.

    Work Wide and Prosper
    DonMoore15 likes this.
    06-21-15 03:50 AM
  5. paulwallace1234's Avatar
    Mine no longer asks "What would you like to do?" and the volume is at maximum. Sometimes it will respond to a question with an audible statement. It's been that way for me on various 10.3.2 versions and on two different Passports. I'm currently on 2204/841--not sure what my signature says now.
    Mines never asked me what I would like to do, and I've used two BB10's on 10.3.1 :/

    Posted via CB10
    06-21-15 03:57 AM
  6. DonMoore15's Avatar
    Thanks for your time guys. I will try the suggestion to wipe my phone (but not restore it).

    Posted via CB10
    06-21-15 10:58 AM
  7. KenV54's Avatar
    Thanks for your time guys. I will try the suggestion to wipe my phone (but not restore it).

    Posted via CB10
    Sounds like a lot of work and hassle just to get a voice prompt back.
    06-21-15 11:11 AM
  8. DonMoore15's Avatar
    Thank you SIR! Worked like a charm! I suppose something must have gotten corrupted after the update eh?

    Posted via CB10
    06-21-15 11:13 PM

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