12-09-14 09:30 PM
tools Reply
  1. CrackBerry Question's Avatar
    CrackBerry Question
    Recently I lost my Z30 and replaced it with another one. I went through the restore process from my most recent backup. Most everything was restored, however when I looked for my media files - photos, videos, and music there were only a few files. None of tne originally stored files on the SD card seem to have been restored. Even after instructing BB Link to restore only the Media Files, I sill do not have any of my original files. Have I lost it all? Is there no way to restore those files?

    I am running Version 10.2.1.3062 and BB Link is current version.
    12-09-14 04:19 PM
  2. Stephen Marco's Avatar
    Stephen Marco
    I'm actually in the restore process so I cannot check at the moment but I believe when backing up you have to select media card too... if you do not it won't backup. What about sync? did you sync your media files to your computer? If so should be in your document folder
    12-09-14 06:04 PM
  3. Stephen Marco's Avatar
    Stephen Marco
    under photos, videos, and music, all separate folders I believe
    12-09-14 06:05 PM
  4. Originalloverman's Avatar
    Originalloverman
    From your phone locate your media card and look in it

    Send from the amazing powers of the ? Z30
    12-09-14 09:30 PM
« How do I get rid of photos when in phone mode? | I see a star icon in the message bar at the top of my device. What does it mean? »

Similar Threads

  1. Bold9650 Contact "Backup Assist-Fusion One"; Bold 9930 "Backup Assist Plus-Uses Cloud"-Both are VZW.
    By NJanitz in forum BlackBerry Bold Series
    Replies: 1
    Last Post: 01-21-15, 09:05 AM
  2. How do I transfer notes and calendar entries from a BlackBerry 8530 to an iPhone 6?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 01-21-15, 08:30 AM
  3. 10.2 to 10.3 and Text messages
    By lynnejohn in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 12-10-14, 09:14 AM
  4. BES Admins: why don't you allow "unknown" BB on your BES?
    By CrackBerry Question in forum Ask a Question
    Replies: 3
    Last Post: 12-10-14, 08:17 AM
  5. Rogers Suretap Wallet updated to support the BlackBerry Z30 and Q10
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 0
    Last Post: 12-09-14, 03:40 PM
LINK TO POST COPIED TO CLIPBOARD