1. CrackBerry Question's Avatar
    I bought a blackberry 9300 and when I inserted my sim card, the phone locked the key pad. I tried a lot of things to unlock the key pad, I switched off
    the phone for 24 hours, that did not work, each time the phone say, key pad
    locked-press mute, so I even pressed the mute, the green phone, and the (*A) lock - sign and that did not work either, do I need to take my phone in for repairs, or can I still unlock my phone by my self, and how can I do that?
    02-02-16 06:37 AM
  2. DaFoxGrey's Avatar
    Press and hold the Mute/Media button at the top of the phone.
    It takes a few seconds to toggle between locked and unlocked.
    02-02-16 07:59 AM

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