Blackberry Z30
All email is showing it is not connected. When I tried to delete and re add the email it said Your device is not connected to a network. Connect to a network and try again.
When I checked under networks it shows connected to Verizon Wireless. Texts and phone calls are working.
Because the email application on your phone is giving you a false, not connected.
Do a reboot
Or do an OS reload
Posted via CB10
Do you have data services on?
Have you rebooted?
Is it just that one email account and it's network? All other apps and features can connect to the the internet and their respective "networks"?
If just that one email account.... delete it and then recreate it. If that doesn't work, check to see it is in fact up and running.
I have powered the phone down with no luck
I have deleted the email and re-added it with no luck.
Data is turned on
Internet is working
yes
Did you power down by holding the volume up and down buttons until reboot?
I used the power button on top until it fully powered down. (Blackberry Z30)