1. koso23's Avatar
    Hi guys,
    after the update of the OS software into 10.3.1 on my Z10, each time I need to add a contact in my phone (SIM, local and to my MAC) I receive the above message. Contact cannot be saved because contact name exceeds 6 characters.
    Does anybody have any idea on that? Do you issue the same problem?
    Thanks in advance for your kind support.
    Kostas
    02-26-15 01:48 PM
  2. diegonei's Avatar
    OK, this one is really strange. There should be no such limit to the name field.

    Did you try rebooting your device (hold the top buttom till you see a red LED and the BlackBerry logo - ignore on-screen prompts to turn off/reboot).
    02-26-15 02:44 PM
  3. sauron4's Avatar
    I had the same problem but instead of 6 characters it was 13 characters, to get around it I just re-added the contact and then it overwrote the other one.

    Posted via CB10
    02-26-15 02:47 PM
  4. Mr Susnake's Avatar
    I think you want to save this contact on your sim-card. I had this issue too, when i saved my contact on sim-card.
    diegonei likes this.
    02-28-15 11:56 AM
  5. diegonei's Avatar
    I think you want to save this contact on your sim-card. I had this issue too, when i saved my contact on sim-card.
    Oh you're right!

    I don't rely on the SIM (it can burn out, phone can be stolen, etc - short version: contacts lost forever) so I would never think of this!

    Good catch!
    02-28-15 12:13 PM

Similar Threads

  1. Why isn't my Caller ID displaying contact names?
    By Steelser Afor in forum BlackBerry Classic
    Replies: 26
    Last Post: 03-03-16, 01:11 PM
  2. Q10 after 10.3 update: can't share a contact?
    By Alexandru Teodorescu in forum BlackBerry Q10
    Replies: 20
    Last Post: 06-13-15, 11:48 AM
  3. Why won't the Q10 transfer all my contacts to Outlook 2007?
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 02-26-15, 10:44 AM
  4. When a local contact isn't a local contact ....
    By BMCruiser in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 02-26-15, 08:00 AM
  5. Trouble searching for contact names in Chinese?
    By Andy Kuo in forum BlackBerry Passport
    Replies: 3
    Last Post: 02-26-15, 06:34 AM
LINK TO POST COPIED TO CLIPBOARD