1. CrackBerry Question's Avatar
    I can't back up my Q10 because my computer won't recognize the connection. I have tried other USB's to no avail. I get a message that says if it is not recognized, Blackberry link will restore my phone to factory settings. Is that really the only option?
    11-25-14 04:19 PM
  2. WolfangAukang's Avatar
    Did you tried connecting your Q10 in another PC?

    Besides, check here in case you find an useful option (http://btsc.webapps.blackberry.com/b...stateId=435916)
    11-25-14 05:45 PM

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