1. CrackBerry Question's Avatar
    Desperately in need of help!!!

    My blackberry z10 displays the message. www.berror.com/bb10-0015

    I have tried to follow the steps, but my phone will not turn off. each time i try to turn it of it simply goes black, shows the blackberry logo then returns to the same display as mentioned above.

    I'm very stressed out as this phone is used in my business
    01-04-15 07:39 PM
  2. Bla1ze's Avatar
    Download this - https://drive.bitcasa.com/send/6tMMp...RjWNWmE50yPX1w

    Unzip the file.
    Plug your device in your computer.
    Go to the unzipped folder
    Click on the file and run it
    Let it run, do not unplug your device. If the file does not run, reboot your device. It should detect it as it's booting up and run automatically
    Once the file has completed, set your device back up.

    (Keep in mind, this wipes your device but at this point it's safe to say it's been wiped essentially anyway)
    01-04-15 08:12 PM
  3. anon(9208252)'s Avatar
    Plug it into Blackberry Link and restore software.
    01-04-15 08:13 PM

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