1. CrackBerry Question's Avatar
    i had to reset my Q10 and lost all data. i downloaded what i needed but i cannot play my music anymore. it says "this file contains an unsupported media" it never happened before

    thank you for your help
    11-24-14 04:07 PM
  2. Carl Estes's Avatar
    Did you have a favorite Music Player App that needs to be loaded/installed? That being that you music files are in the same format as before....
    11-24-14 04:13 PM
  3. frenchielawyer's Avatar
    thank you. i dont think i had an apps and just downloaded the same music from my computer but now music or even some videos are not working
    11-24-14 04:17 PM

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