1. CrackBerry Question's Avatar
    I click on an email and nothing happens, only gives me an option to delete or file?
    12-04-16 02:26 PM
  2. Lusitano17's Avatar
    I click on an email and nothing happens, only gives me an option to delete or file?
    Is it a single email or all within an account?
    Start by refreshing your Hub...in the hub swipe diagonally down from top right corner about 4 or 5 times to refresh.
    if it's an entire account it could be server related or you may have to delete account and set it back up again.

    Posted via CB10
    12-04-16 02:40 PM
  3. NurseJenn99's Avatar
    It's happening with every account I have, even after a refresh
    12-04-16 02:51 PM
  4. NurseJenn99's Avatar
    Deleted account and added it back and it's still happening, won't open an email
    12-04-16 02:58 PM
  5. Lusitano17's Avatar
    Is there any difference between WiFi and network attempts?
    Try a "hard reboot"of device.
    Hold power button down for about 20-30 seconds until red LED flashes and BlackBerry bootloader reappears.



    Posted via CB10
    12-04-16 05:33 PM
LINK TO POST COPIED TO CLIPBOARD