1. CrackBerry Question's Avatar
    why cant i log in to my ice mobile account on my bbry leap ? when i enter my id and password, there's a message saying : logon failure orderservermobile
    08-23-16 05:06 AM
  2. jaydee5799's Avatar
    is ice mobile an email account? check to see you have the correct username, password and server addresses in your account
    08-23-16 09:31 AM
  3. Jamila Habib's Avatar
    it's not an email account
    it's an instant messenger app
    08-23-16 09:41 AM
  4. Jamila Habib's Avatar
    and i REALLY need this app to work on my blackberry leap cause it's for my job. All my customers use Ice instant messenger so i have no choice.
    My boss tells me that i should change to Iphone but i dont want to !
    08-23-16 09:48 AM
  5. Jamila Habib's Avatar
    help pleeeeeeaaaaaaaaaase !!!
    08-23-16 10:53 AM
  6. Jamila Habib's Avatar
    so no one able to help me ?
    I have to say good by to blackberry then...
    sad
    08-24-16 08:58 AM
  7. paulwallace1234's Avatar
    How about asking the people who make the messenger ? Surely that's the first stop, the error even looks like it's their end
    08-24-16 09:07 AM
  8. Jamila Habib's Avatar
    i did and they tell me it comes from blackberry that does not allow the app
    but then i dont understand why i can install the app when i cant open it with my id and password
    08-24-16 09:10 AM
  9. paulwallace1234's Avatar
    i did and they tell me it comes from blackberry that does not allow the app
    but then i dont understand why i can install the app when i cant open it with my id and password
    So has it just stopped working or is this your first try?
    I've never even heard of it, so it's probably an incompatibility with the Runtime.

    Also, installing is copying files from a package.. Nothing to do with the code the App uses
    08-24-16 09:13 AM
  10. Jamila Habib's Avatar
    it's a first try
    i work in a market industry where the only mean of communication is ice messenger
    there's a ice mobile application on blackberry world. can download and install but cant open it.
    my collegues on iphones and samsung have the same application and it works
    08-24-16 09:18 AM
  11. Jamila Habib's Avatar
    you'd save my life if you solve that issue !
    08-24-16 09:24 AM
  12. paulwallace1234's Avatar
    why cant i log in to my ice mobile account?-img_20160824_151755.png

    This one? Well it opens

    Posted via CB10
    08-24-16 10:18 AM
  13. paulwallace1234's Avatar
    why cant i log in to my ice mobile account?-img_20160824_151855.png

    Ah, I see; I'm not sure but it's normally a failure to connect to the Internet/ that address, first try see if you can open the page in the screenshot (dialog)

    Also do your other Android apps have Internet connections?

    Posted via CB10
    08-24-16 10:24 AM
  14. paulwallace1234's Avatar
    Well, I can't resolve the DNS Address for that url,

    The version on BBW compared to the version on Google Play seems old (1.41) vs 4.2.1.2 on Play store, I recommend getting hold of a newer apk it seems they changed something

    Posted via CB10
    08-24-16 10:32 AM

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