1. CrackBerry Question's Avatar
    hi, I have a blackberry z3 and im running OS 10.3.1, i recently updated my blackberry runtime and since then I cannot install any apps, be it apk or from blackberry world, when I try to install my apk files, it has the loadong icon and just says initializing, and when I try to open the apps from blackberry world, it has the green loadong bar and once reaches the end, it takes me back to home screen and the app closes. does anyone have the same problem and how can I fix this?
    08-14-16 08:08 AM
  2. Smokeaire's Avatar
    Could it be you are running an OS version that the Runtime isn't for?
    08-14-16 08:25 AM
  3. samyag Shah's Avatar
    Reboot your device

    Posted via CB10
    08-14-16 09:28 AM
  4. conite's Avatar
    The Android Runtime posted on BBW is ONLY for OS and OS

    You can only recover by reloading your OS with Link or running an autoloader.

    May I suggest this one:

    Download to your PC, unzip it, plug in your device, and run the autoloader. The process will wipe your device in the process.

    If you must, use Ultimate Backup to back up your messages, contacts, media, etc.
    08-14-16 09:36 AM

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