1. CrackBerry Question's Avatar
    I have a Passport and installed the Blackberry Link software onto my MacBook Air. All installed fine and my phone is connecting great, and the Computer is showing fine (little green dot).

    However, I get the error 'Blackberry Link can't access your iTunes music library' on the music option. I cannot see anywhere where I can look at settings, folder locations or anything (iTunes music is stored in the default location anyway). I have tried restarting both iTunes and Blackberry link with no change.

    I have OS X Yosemite and iTunes 12.

    Any ideas?

    09-06-15 11:50 AM
  2. michaeljohara's Avatar
    Did you ever get this resolved? Here I am trying to find how to change the default library location for iTunes. (Mine is on a different drive)
    06-24-16 08:47 PM
  3. prplhze2000's Avatar
    Itunes disappeared off of my BlackBerry link. Trying to figure out how to get it back on it.

    Posted via CB10
    06-24-16 11:52 PM
  4. earthquakefish's Avatar
    I have this going on as well. I will note this appeared to happen after updating iTunes. I remember there being an option in the iTunes preferences which had to be enabled 'allow advanced scripting interface'. That option is missing in the current iTunes. I think Apple crippled iTunes (and I'm certain intentionally). I'm in the process of importing all my music into WMP. The other option (if I'm right about iTunes) would be to downgrade iTunes. Any thoughts?

    Posted via CB10
    06-29-16 01:57 PM
  5. prplhze2000's Avatar
    Happened with new update. Gggrrrrr

    Posted via CB10
    06-29-16 02:13 PM
  6. hellomoto921's Avatar
    No updates, fixes, or focus on anything related to BB10 as other 3rd party software gets updated (in this case iTunes) functionality gets broken and BB10 gets left in the dust. This is going to happen more and more until its finally put to rest.
    06-29-16 02:17 PM
  7. prplhze2000's Avatar
    This is pretty basic. If they are still going to sell BB10 phones, then they need to fix it instead of saying screw you to customers.

    Posted via CB10
    06-29-16 05:38 PM

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