1. CrackBerry Question's Avatar
    I recently upgraded to BBM version I can no longer save a picture from a BBM group, no matter how I do it. It shows up in the file explorer where I saved it. The icon is blank and when i click on it is says "Unable to open ..." When i go into properties, under file type, nothing is listed.
    08-29-16 07:24 PM
  2. jaydee5799's Avatar
    I'm on ANdroid version and have no trouble. What device are we talking about here?
    08-29-16 07:30 PM
  3. nixonnj's Avatar
    I have a Z10
    09-03-16 11:34 AM
  4. Kevmobile's Avatar
    Having the same problem with Z30 and Passport SE. Latest update shy of 10.3.3.

    Most likely posted via CB10 from my amazing Z30, but may have been posted from my awesome PlayBook.
    12-11-16 01:15 PM
  5. Justaminute's Avatar
    i have this issue too, i can see photos in BBM groups. and save them,

    but looking in teh photo browser there do not appear.

    photos fo show if i browse the folder withteh File Manager, but they are unreadable if i try opening them.

    If i add a file extenstion it works



    those are photos in my bbm group that i cannot view but see the file in file manager, but cannot open

    if i rename them to either Photo1.jpg or photo1.png they work fine.

    this seems to be a new thing as older photos i have saveds don't have this issue
    04-14-17 04:40 PM

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