[CrackBerry Question]

Here goes:

PROBLEM: Haven't been able to see a single darn BBM display picture since over a year. (could see it in the first month, but later they gradually disappeared)

- I love the blackberry Q10. (SQN100-3 if that helps)
- Had the phone for 1.5 years.
- Tried reading various possibilities to fix it and failed (no doubt)
- Carried out formats, Tried reloading the OS and upgrading BBM everytime in hope it might get fixed (it didn't)
- The last thing i read was something about [Settings> About> Category> Network> Register Blackberry> and then a phone Reboot> followed by asking your contact to update their display picture again] (IT STILL FAILED)

I'm running OS 10.3.1.1016 right now. don't worry, i'm sure its not cause of the OS cause this is yet recently loaded 3 hours back.

PLEASE HELP ME.
i really don't wanna switch to an iPhone6 due to frustration. I've dissed iPhones all my life. i honestly love this phone and i really wish you guys can help me.

Cheers

[rebroker2009]

When you wipe, do you do a restore? Try loading a fresh OS and do not restore anything, carry on as if it was a new device. See if that brings back your friends pics on bbm

Blackberry Passport running 10.3.1.1151

[Mayowa Pitan]

it is not working please, any other solution