1. CrackBerry Question's Avatar
    bought my wife a Z30 and she's unable to update software. message was free up 1.5 GB. i deleted all her pics and vids as well as all of her apps including fb,, twitter and every app. Started download and half way through i get a message to free up 1.3 GB. there's nothing left to remove? tried to restart and everything anyone have a suggestion? please help she already talking about going back to her crapple... thanks for your help!
    02-25-15 01:04 AM
  2. Umaima_B_Dia's Avatar
    You'll need to perform a security wipe and then proceed with the upgrade. The installation size is bigger than the file size.
    02-25-15 01:36 AM
  3. Drmoe's Avatar
    I'll give that a try thanks!
    02-25-15 11:46 AM
  4. conite's Avatar
    Or just update using BlackBerry Link instead. It doesn't use near as much space on your device.

    02-25-15 11:48 AM

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