1. CrackBerry Question's Avatar
    Been using MyVerizon App and DataUsage app for years. All of a sudden when trying to see usage, I get the following message: "Sorry, we are unable to connect to Verizon Wireless servers. Please try again after some time." This was happening before I did an upgrade on my BB9930. I thought maybe the upgrade would help - it didn't. Any suggestions?
    03-01-15 02:35 PM
  2. rbtg's Avatar
    have you try deleting it and install it again?
    03-01-15 03:12 PM
  3. anon(8982767)'s Avatar
    Reset the phone
    03-01-15 03:59 PM
  4. RobertaGN's Avatar
    Went to BlackBerry apps to download the latest app and it says the MyVerizon app is not supported on the 9930.
    03-01-15 09:49 PM
  5. rbtg's Avatar
    that's weird
    try verizon app from google play i've got both of them working on my z10
    03-01-15 11:39 PM
  6. RobertaGN's Avatar
    Just got off the phone with Verizon Wireless BlackBerry tech support and they confirmed that this app is no longer supported on the 9930.

    So why not give a message like, "This app is no longer supported on your device" instead of saying "Sorry, we are unable to connect to Verizon Wireless servers. Please try again after some time."
    03-04-15 05:12 PM
  7. rbtg's Avatar
    i've got an update today
    03-04-15 07:37 PM

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