1. CrackBerry Question's Avatar
    Tried to update my 9360 software through desktop software, when the update process starts it comes up with a pop up stating "Destktop component must be installed before you can continue" then i click install and a message saying "An error occured while downloading the blackberry software. Please try again"...I repeat the process but end up with the same result. Help Please???
    10-06-14 03:12 AM
  2. diegonei's Avatar
    Run CCleaner and clean Cache and registry. Reboot, router, phone and PC and try again.

    If that fails still, use Control Panel to unsintall all BB software and download the latest version from Desktop Software from BlackBerry.com.
    10-07-14 10:50 AM

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