02-10-15 10:55 AM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    Every time I try opening the app it won't open or it says " bbm has lost its connection"
    02-10-15 06:12 AM
  2. blueyestm's Avatar
    blueyestm
    what phone, what os, have you tried reloading bbm - can't help if you don't supply more details
    02-10-15 07:58 AM
  3. Aseel Hassan's Avatar
    Aseel Hassan
    The Q10 , I have the latest os 10.2.1.3062 , yes I've tried a couple of times but it won't work!!! the app itself won't open !!
    02-10-15 09:27 AM
  4. herbersh's Avatar
    herbersh
    Try to re-install BBM How to reinstall BBM? - BlackBerry Support Community Forums
    02-10-15 09:43 AM
  5. Aseel Hassan's Avatar
    Aseel Hassan
    I tried but it just opens my blackberry world to
    bbm and says "open" !! If I do a security wipe will it work again ?
    02-10-15 10:17 AM
  6. blueyestm's Avatar
    blueyestm
    security wipe will only wipe the data, sounds like you may need to reload the OS itself which will also wipe any data so back up first!
    02-10-15 10:42 AM
  7. Aseel Hassan's Avatar
    Aseel Hassan
    How do I reload my OS ?
    02-10-15 10:55 AM
« Why isn't my BlackBerry Q5 reading the media card? | BB10.3.1 Autoloaders uninstall before new Official update? »

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