Every time I try opening the app it won't open or it says " bbm has lost its connection"
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Every time I try opening the app it won't open or it says " bbm has lost its connection"
what phone, what os, have you tried reloading bbm - can't help if you don't supply more details
The Q10 , I have the latest os 10.2.1.3062 , yes I've tried a couple of times but it won't work!!! the app itself won't open !!
Try to re-install BBM How to reinstall BBM? - BlackBerry Support Community Forums
I tried but it just opens my blackberry world to
bbm and says "open" !! If I do a security wipe will it work again ?
security wipe will only wipe the data, sounds like you may need to reload the OS itself which will also wipe any data so back up first!
How do I reload my OS ?