1. CrackBerry Question's Avatar
    I unboxed my new Red Passport today. As soon as I go to open the battery cover, it snaps in half. I'm so sad! Why is the cover so weak. I've never had this happen before. I called Blackberry and they said I have to send the whole phone back. Please help. Where can I just get the tiny sliver of a cover?
    12-18-14 11:29 PM
  2. RavenHairedBeauty's Avatar
    12-18-14 11:35 PM
  3. jvictor77's Avatar
    I feel for you ...

    Posted via Passport - The Beast!
    12-18-14 11:40 PM
  4. BB Adict's Avatar
    I unboxed my new Red Passport today. As soon as I go to open the battery cover, it snaps in half. I'm so sad! Why is the cover so weak. I've never had this happen before. I called Blackberry and they said I have to send the whole phone back. Please help. Where can I just get the tiny sliver of a cover?
    Why would you want to purchase the cover when Blackberry instructed you to send the unit back?

    Posted via CB10
    12-18-14 11:43 PM
  5. RavenHairedBeauty's Avatar
    Because then I would have to re-install and re- back up the new device. I want to start using the Passport now. I can't wait another 1.5 weeks for the new phone to arrive.
    12-18-14 11:50 PM
  6. bhrgvr's Avatar
    If you can wait this long for the passport... you could wait a few more days. Send it back...

    Posted via CB10
    12-19-14 12:35 AM
  7. kawikaratekid's Avatar
    How did you get BlackBerry's contact information?

    Posted via CB10 with my Passport
    12-19-14 01:20 AM
  8. LoneStarRed's Avatar
    Ask if they can just send you a replacement cover. Look on eBay as well. And go to the CrackBerry marketplace and see if someone can sell you one.

    " I do not think that word means what you think it means. "
    12-19-14 02:46 AM

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