1. Blackberry_John's Avatar
    Hi everyone, I've been having a problem adding whatsapp contacts to my blackberry contacts list. For instance, I receive a message from a friend, whose contact I already have on my blackberry contacts list, but in which the whatsapp number does not match the number I have on the contacts list. I click add, to add this whatsapp contact to an already existing contact, it is added in the blackberry contacts list, however in the hub I still see the contact number as the sender, and not the name of the person. This does not happen with everybody though, some numbers I was able to add without any problem and are now showing in the hub as the name of the person. Does anybody know how to fix this? Thanks!

    Posted via CB10
    08-29-15 06:42 AM
  2. dkonigsberg_wa's Avatar
    If you're running OS 10.3.1, and adding the number to a contact from an account WhatsApp has no access to (e.g. Facebook, or any other social account), then we will not be able to read the added number either. This is a deliberate change BlackBerry made in the OS in 10.3.1. The best solution is to simply create a new contact. (Prior OS versions didn't have this problem.)

    In OS 10.3.2, as of our current beta, we finally have access to Facebook contacts. So hopefully this problem will be less of an issue in the future.
    08-29-15 11:22 AM
  3. Maarten Van Pottelberghe's Avatar
    Pls ellabborate
    Facebook only? Or also other contact types (e.g. Linked in, work account,..)

    Posted from my monster machine, AKA the passport...
    09-04-15 04:39 PM
  4. martijn-konijn's Avatar
    Similar issue here: anyone contacting me on WhatsApp will show as a phone number, not the persons' name, even if she/he is in my contact list. Merging this "new" contact to my contact list, making an entirely new contact: nothing helps. Suggestions, anyone?

    WhatsApp 2.12.24.2 on Z10 STL100-2 running on 10.3.1.1779

    Posted via CB10
    09-06-15 04:32 AM
  5. mdjZm's Avatar
    Same issue here

    Posted via CB10
    09-08-15 03:01 AM
  6. mdjZm's Avatar
    Let's see after I update to 10.3.2.2474

    Posted via CB10
    09-09-15 12:56 AM
  7. martijn-konijn's Avatar
    Optimism! As much as I admire that, the update didn't seem to have an effect on this BlackBerry flaw.

    Posted via CB10
    09-09-15 02:37 AM
  8. mdjZm's Avatar
    Yeah, it is frustrating since its whatsapp that I use the most and all the contacts are linked from Facebook in my phone

    Posted via CB10
    09-11-15 01:18 PM
  9. dkonigsberg_wa's Avatar
    If you update to 10.3.2, and run the latest Beta Zone version, then your Facebook contacts should become visible inside WhatsApp.
    09-11-15 04:52 PM
  10. martijn-konijn's Avatar
    Thank you. Unfortunately this does not seem to solve the issue as I described above, however.

    Posted via CB10
    09-11-15 05:06 PM
  11. Jeremy Carr's Avatar
    The problem I'm having is I'm unable to receive voice notes from contacts but I'm able to send....

    Posted via CB10
    09-12-15 12:07 PM
  12. dkonigsberg_wa's Avatar
    What version of the app are you running?
    09-12-15 02:53 PM
  13. Jeremy Carr's Avatar
    It started to work...it was the latest outta beta zone.....

    Posted via CB10
    09-13-15 12:08 AM
  14. mdjZm's Avatar
    Thanks, it's working now. End of an year old pain. Thanks

    Posted via CB10
    09-14-15 12:50 AM
  15. Maarten Van Pottelberghe's Avatar
    Yup, can confirm
    Finally, a partial solution!

    Posted from my monster machine, AKA the passport...
    09-14-15 08:11 AM
  16. martijn-konijn's Avatar
    Well, a lot of issues, especially since the last update. Posting these didn't lead to any response at all, so that's it. Bought a BlackBerry two years ago in an attempt to support RIM, but I don't need crappy software. So, yet another unhappy customer turning back to Droid...

    Posted via CB10
    09-28-15 06:30 PM
  17. dkonigsberg_wa's Avatar
    Are you using the device in a BES ("Work") configuration, or have you denied "Contacts" permission to WhatsApp?
    09-28-15 08:12 PM
  18. martijn-konijn's Avatar
    Thank you for your reply.
    No, that's not the case.
    Excuse me for not replying in the future, since I'm emptying my phone atm., switching to another brand.

    Posted via CB10
    09-29-15 01:57 AM
  19. Maarten Van Pottelberghe's Avatar
    Thank you for your reply.
    No, that's not the case.
    Excuse me for not replying in the future, since I'm emptying my phone atm., switching to another brand.

    Posted via CB10
    Good for you. Go play with the other ipeople

    Posted from my monster machine, AKA the passport...
    09-29-15 04:44 PM
  20. martijn-konijn's Avatar
    I hope your day is as pleasant as you are.

    Posted via CB10
    09-29-15 06:46 PM
  21. Maarten Van Pottelberghe's Avatar
    Top notch martijn. Kan niet beter. Keep us informed of your experiences with that other brand

    Posted from my monster machine, AKA the passport...
    10-01-15 03:26 PM

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