1. csteinacher's Avatar
    Can you tell me what the difference is between a security wipe on the phone or plugging into a computer /bblink and doing a factory reset?

    Posted via CB10
    02-06-16 11:53 AM
  2. Lusitano17's Avatar
    Essentially the same. Both completely wipe device.
    If at all possible do it through BlackBerry Link on your PC.. typically far fewer problems and quicker.

    Posted via CB10
    brookie229 likes this.
    02-06-16 12:02 PM
  3. brookie229's Avatar
    Essentially the same. Both completely wipe device.
    If at all possible do it through BlackBerry Link on your PC.. typically far fewer problems and quicker.

    Posted via CB10
    ^^^^^^^^agree with this.
    02-06-16 12:07 PM
  4. thurask's Avatar
    As far as I can tell the difference is that the factory reset is a reload of the factory image (i.e. the same as an autoloader) while the security wipe is a specific cleanout of sections of memory, probably according to some government standard (FIPS140-2, I guess?). This is why the security wipe takes longer.
    02-06-16 12:56 PM
  5. csteinacher's Avatar
    Thanks

    Posted via CB10
    02-06-16 02:24 PM
  6. brookie229's Avatar
    And here I thought the security wipe was pretty much only there for people who had no immediate access to a PC to use BlackBerry Link. I stand corrected maybe. Regardless, I have seen the security wipe fail too many times to be of much use for me. Of all the times I have tried it, I have only succeeded once on my z10, even though I remove apps, SD cards etc etc. Thanks for the info/theory Thurask.

    What we got here is failure to communicate....
    02-06-16 03:02 PM

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