1. CrackBerry Question's Avatar
    Up till today, I've enjoyed listening to my music on my blackberry q5. Today, it says unsupported media file, what just happened? I didn't change anything, anyways, nothing I'm aware of.
    09-02-16 12:38 PM
  2. BB-JAM215's Avatar
    This may be an .m4a iTunes digital rights management issue.
    I suggest you first try restarting your phone and see if that clears up the issue.
    09-02-16 12:48 PM

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