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around 1.5 month ago, my bb z10 got some battery issue...and i've took it to their service center (of HCL INFOSYSTEM for bb in ghaziabad)
on 31/07/14...after 10 days they told me that the phone have some chip problem and i'll got a new phone...and after that day whenever
i call they said me"Sir, we don't have stock and we'll inform you"...so should i wait for next few months or i register a case on them..!!
I would have already.
Also, next time, get in contact with BlackBerry directly before you go to a repair shop. Here are all the numbers:
Rim Support
Tel:
Canada Toll Free: 1-877-644-8405
United States Toll Free: 1-877-644-8410
Puerto Rico Toll Free: 1-855-651-4936
Email: [email protected]
(UK Support) 0800 096 2805
Playbook French Support
Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
Phone : 0800 914 533 (within 90 days from activation)
BlackBerry� Customer Support Center
Austria:0800-297-476
Belgium:800-77-980
Bulgaria: 00800-118-1115
Denmark: 802-50198
France: 800-914-533
Germany: 800-181-6530
Italy: 800-789-272
Luxembourg: 800-2-2187
Netherlands: 800-022-7316
Norway: 00-1-647-426-7058
Poland: 00-800-112-43-59
Portugal: 800-827-760
Russia: 8-800-100-9643
South Africa: 0800988892
Spain: 900-866-969
Sweden: 02-079-4448
Switzerland: 0-800-802-492
United Kingdom: 08000962805
Germany: 0800 1816530 (Geb�hrenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181
(BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
0180 3302626)
[email protected]
I bought a Z30 trough the BB webpage and now, the BB call center does not give I straight answer where to send the bloody phone is been 4 months. I paid $580,00 for it.
BB call center told me to send the phone to Digital River in Plainfield Indiana, if you look out for the phone number they do not exist. Is a scam.
Here is a Digital River number: 1.866.957.0761
Call them only if you ordered through them.